Softmola welcomes questions, corrections, software submissions, rights-related requests, security reports, and business enquiries.
We do not currently use a contact form. Please contact us by email at:
To help us review your message efficiently, include a clear subject line and as much relevant information as possible.
General enquiries
Use this email for questions about Softmola, our content, software pages, downloads, site policies, or other general matters.
Please include the page URL when your enquiry relates to a specific page.
Software corrections and updates
Contact us if you find information that appears outdated, incomplete, or incorrect.
This may include:
Software version information.
License type.
Developer or publisher details.
System requirements.
File size.
Release information.
Screenshots.
Product descriptions.
Features or limitations.
Official website or repository links.
Please include the software name, the relevant Softmola page, and a reliable official source supporting the correction.
Broken or outdated download links
Report a download link if it is broken, redirects unexpectedly, points to the wrong file, or no longer provides the current version.
Include:
The software name.
The Softmola page URL.
The affected download link.
A short description of what happened.
Any error message or screenshot that may help us investigate.
We may replace, update, restrict, or temporarily remove a download while it is being reviewed.
For more information about how we review software and download sources, read our Software Safety page.
Software listing requests
Developers and publishers may submit software for possible inclusion on Softmola.
A submission should include:
Product name.
Official website.
Official download or repository link.
Developer or publisher name.
Current version.
License type.
Supported Windows versions.
Product description.
Main features.
Current screenshots.
Pricing information, if applicable.
Contact details for the developer or publisher.
Submitting software does not guarantee publication. Each product may be reviewed for relevance, quality, reputation, security, licensing, maintenance, and value to Softmola users.
Softmola may edit submitted material to match our editorial standards.
Developer and publisher requests
Developers, publishers, and authorized representatives may contact us to request:
Updates to software information.
Changes to download sources.
Replacement of outdated files.
Corrections to product descriptions.
Updated screenshots or release notes.
Clarification of licensing or ownership.
Removal of a hosted or mirrored file.
Removal or correction of third-party materials.
Review of an existing listing.
Please identify your relationship to the software and provide information that allows us to verify the request.
Security reports
Contact us if you believe a file, download link, software listing, or external source may present a security concern.
Useful information includes:
The affected page and download URL.
Software name and version.
File name and hash, if available.
Scan results.
Screenshots.
Observed behaviour.
Steps needed to reproduce the issue.
Please do not send suspected malware or other harmful files as email attachments unless we specifically request them through an appropriate method.
Credible reports may lead to a listing or download being restricted, replaced, or removed while we investigate.
Copyright and trademark matters
Rights holders may contact us regarding software, trademarks, logos, screenshots, product images, documentation, or other protected material appearing on Softmola.
Please include:
Identification of the protected work or mark.
The Softmola URL where it appears.
A description of the requested action.
Your relationship to the rights holder.
Information that allows us to verify your authority.
Formal copyright notices should follow the process described on our DMCA page.
Software names, logos, trademarks, screenshots, and other third-party assets remain the property of their respective owners.
Editorial feedback and corrections
We welcome factual corrections and constructive feedback about reviews, comparisons, guides, tutorials, and other editorial content.
Please identify:
The article or page.
The statement you believe requires correction.
The reason it is inaccurate or unclear.
A reliable source supporting the correction.
We review credible correction requests and may update content when appropriate.
Advertising, sponsorships, and partnerships
Softmola is open to relevant commercial and editorial opportunities, including:
Advertising.
Sponsorships.
Clearly labelled paid placements.
Product or software partnerships.
Affiliate partnerships.
Developer collaborations.
Media and editorial cooperation.
Other business enquiries relevant to our audience.
Commercial relationships do not guarantee positive coverage, favourable rankings, or editorial recommendations.
Sponsored or paid material must be clearly identified where appropriate and must not mislead users or imitate software download controls.
Include a short description of the proposal, the organization involved, the intended format, and any relevant timing or requirements.
Privacy requests
Users may contact us regarding applicable privacy rights, including requests to:
Access personal information.
Correct inaccurate personal information.
Request deletion.
Object to or restrict certain processing.
Withdraw consent where applicable.
Ask questions about cookies, analytics, or advertising.
Send requests to [email protected] with the subject line Privacy Request.
We may need to request reasonable information to verify the identity and scope of the request before taking action.
For more information, read our Privacy Policy and Cookies Policy.
Advertising preferences and consent
Users in certain regions may be able to manage advertising and cookie preferences through the consent controls shown on the site.
These controls may be provided through Google’s consent management system or another approved consent platform.
Contact us if the available controls do not work as expected or if you need further information about how advertising consent is handled.
Response and review process
We aim to review relevant messages carefully, but response times may vary depending on the nature, complexity, and volume of requests.
Urgent reports involving suspected harmful files, broken downloads, legal claims, or security issues should be clearly marked in the subject line.
Sending repeated messages about the same issue may delay review. Please provide complete information in the first message whenever possible.
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